We’re Hiring

Court Accompaniment Officer

The Role

The post holder will be responsible for the coordination of court services, working alongside the National Service Coordinator. This includes providing advocacy phone support and liaising with the Support & Advocacy Officers. They will report to management and compile monthly reports. The post holder will also work as part of a multi-disciplinary team and follow child protection policies and procedures. They will participate in regular clinical supervision.

Reporting to: Senior Management & National Service Coordinator

Working Relationships: The Court Accompaniment Officer will work closely with the Directors of A.S.S.C. and liaise with other A.S.S.C. staff and volunteers.

This is a new fixed, full-time role, which will advance the work already in place.

Principle Duties & Responsibilities

• Work alongside higher management & coordinators for the implementation of increasing court accompaniment referrals
• Work alongside higher management & coordinators for the implementation of the expansion of A.S.S.C. court accompaniment services nationwide
• Provide advocacy phone support to families whose child/ren are impacted by crime
• Work alongside the A.S.S.C. Support & Advocacy Officers nationwide & Advocate in Barnahus West
• Oversee the coordinating of Dublin and national court accompaniment referrals
• Support the coordination of the court accompaniment onsite volunteers
• Debriefing volunteers post accompaniment
• Support in the recruitment & training of volunteers & staff when required
• Develop and update Advocacy training manuals
• Oversee and provide support for the implementation of national court accompaniment 3-year strategy plan.
• Report statistics & activity to management monthly, for the Directors Report
• Attend monthly clinical supervision
• Attend monthly line management and case management
• Facilitate effective communication between volunteers, staff, stakeholders and other professionals, agencies involved with A.S.S.C. services

Note: This job description will be reviewed and updated in line with the needs of the work of A.S.S.C.

Person Specification

Essential Requirements

Relevant & recognised third level qualification within the domain of social care, youth work, psychology, psychotherapy, or any other relevant area of study and at least 3 years proven experience of such role, or of a similar role.

This role also demands occasional travel on a national level, but primarily be situated in the CCJ (Criminal Courts of Justice), in Dublin

• Worked or experience in supporting vulnerable families/children or in similar field for a minimum of 3 years
• An understanding of the Children’s First and Child Protection guidelines
• Experience of victim support
• A strong sense of empathy
• Confidentiality
• A solid understanding of boundaries
• Openness and flexibility in the work
• A self-motivated personality
• Excellent computer skills
• Excellent statistical collection skills
• Excellent communication skills
• Excellent interpersonal skills
• Excellent record-keeping

Desirable Requirements

• Having an understanding of criminal justice system in Ireland
• Experience in providing individual/group training
• Experience working/volunteering within the volunteer sector
• Previous experience managing people
• Previous experience within the judicial system
• Previous experience working within sexual assault treatment units (SATU)
• Experience in compiling documents /policies
• Experience in CRM software e.g. Salesforce
• The ability to work remotely

Terms & Conditions

Location: A.S.S.C. Head Office (TBD). Remote working model is available. This role will be situated primarily in Courts of Criminal Justice (CCJ), Dublin.

Terms of Contract: A fixed term contract for 2 years, subject to funding

Hours of Work: Monday – Friday (37.5 hours a week). Some occasional unsocial hours will be required and flagged well in advance. Time in lieu system is in place.

Renumeration: Salary €34,000 per annum.

Annual Leave: 22 days annual leave (exclusive of public holidays) per calendar year.

Please forward a C.V. & cover letter to administration@assc.ie

Closing date for applications: Monday, 19th June 2023 @ 5 pm

First round interviews will be held on Tuesday 27th June via Zoom.
Successful shortlisted candidates will then be invited to 2nd round interviews on Tuesday 4th July, face to face. These will be held in Dublin at a venue to be confirmed prior to 4th July.

Support & Advocacy Officer (Part Time)

The Role

The post holder will oversee the Forensic & Court Advocacy phone support service. The post holder will be responsible for supporting families who have a child/ren engaged in the criminal justice system, for either forensic examination or the judicial process.
The successful applicant will report to management and compile monthly reports. The post holder will also work as part of a multi-disciplinary team and follow Child Protection Policies and Procedures. They will participate in regular clinical supervision.

Reporting to: Service Coordinator and other management when deemed necessary.

Working Relationships: The Advocacy phone support officer will work closely with the Service Coordinator and the Directors of A.S.S.C. and liaise with other A.S.S.C. staff team and volunteer members when required.

This is a new fixed, part-time role, which will advance work already in place.

Principle Duties & Responsibilities

• Work alongside management/staff for the transparency of phone Advocacy work for families
• Provide advocacy phone support to families whose child has attended SATU (sexual assault treatment unit), Dublin or CASATS (Child and adolescent sexual assault treatment services), Galway for a forensic/medical examination
• Provide advocacy phone support to families whose child/ren attend court
• Assist in face to face advocacy or court accompaniment when deemed necessary
• Work alongside the A.S.S.C. Advocacy Worker within Barnahus, Galway
• Support in the recruitment & training of volunteer staff when required
• Provide oversight & coordination for Advocacy referrals for forensic & court
• Provide support and feedback for the implementation of the national court accompaniment 3-year strategy plan.
• Input and report statistics & activity to management
• Completing monthly reports
• Attend monthly clinical supervision
• Monthly Line management & case management
• Facilitate effective communication between volunteers, staff, stakeholders, professionals, agencies involved with A.S.S.C. services

Note: This job description will be reviewed and updated in line with the needs of the work of A.S.S.C.

Person Specification

Essential Requirements

Relevant & recognised qualifications within the domain of advocacy, helpline support, previous work in domains of social care, youth work, psychology, psychotherapy, or any other relevant area of study and at least 3 years proven experience of such role, or of a similar role.

• Worked or experience in supporting vulnerable families/children or in a similar field for a minimum of 3 years
• Helpline/phone support experience, 2 years minimum
• An understanding of the Children’s First and Child Protection guidelines
• A strong sense of empathy
• Confidentiality
• A solid understanding of boundaries
• Openness and flexibility in the work
• A self-motivated personality
• Excellent computer skills
• Excellent statistical collection skills
• Excellent communication skills
• Excellent interpersonal skills
• Excellent record-keeping

Desirable Requirements

• Experience working/volunteering within the volunteer sector
• Previous experience working /volunteering within the judicial system
• Previous experience working/volunteering for SATU
• Experience in compiling stats/documents
• Experience in CRM software e.g. Salesforce
• The ability to work remotely

Terms & Conditions

Location: A.S.S.C. Head Office (TBD). A remote working model will be available.

Terms of Contract: A fixed-term contract for 2 years, subject to funding

Hours of Work: 2 days a week (15 hours a week). Some occasional unsocial hours will be required and flagged well in advance. A time in lieu system is in place.

Remuneration: Salary €34,000 per annum pro-rata based on 2 day week

Annual Leave: 22 days annual leave (exclusive of public holidays) per calendar year. This based on full-time role of 37.5 hours per week.

Please forward a C.V. & cover letter to administration@assc.ie

Closing date for applications: Monday 19th June 2023 @ 5 pm

First round interviews will be held on Monday 26th June via Zoom.
Successful shortlisted candidates will then be invited for second round interviews on Tuesday 4th July, face to face. The venue will be in Dublin and will be confirmed prior to 4th July.